CIGNA denied his claim based on a paper review of his records by a Registered Nurse and a Medical Director. However, the poor quality of the review became glaringly apparent upon an analysis of the evidence. These two CIGNA employees never actually reviewed all of the evidence, but, rather, reviewed only selective materials, and the review contained an overwhelming number of discrepancies, inconsistencies and omissions. CIGNA kept delaying our appeal, to a degree even more outrageous than usual.I know this link is for the group of attorneys above (not all attorneys are like Congressman Joe Wilson, a member of the Bar) but this is what CIGNA forces you to do so you don't wind up filing for bankruptcy--seek out legal counsel. Long-term disability benefits insurance is purchased to protect your income in the event you cannot work. Protect your income. In the event you cannot work.
I read the website above with great interest because this is EXACTLY what they did to us. They must have a manual on how to deny claims because they followed this same procedure with us to the letter. Proof is in the letters from CIGNA I have posted to the site. Oh, I have to post up the letters from Paul's attorney as well--with permission.
Heck, Paul's papers weren't even reviewed the first time by anyone with any medical experience, let alone by a Registered Nurse--I have great respect for RN's as they see and do a lot in the course of their everyday work. And in Paul's case, CIGNA somehow refuted the findings of three specialists--all neurologists.
If you have disability insurance with CIGNA, shame on the company you work for since CIGNA isn't in the business to CARE. And with that, shame on you, Fidelity Investments.

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